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How to Book

To keep students, teachers, staff and visitors safe we have changed the way we handle on site educational group bookings.

Please make sure that you pre-book your group visit in advance, by emailing education@dartmoorzoo.co.uk or by calling 01752 837645. 

  • We are only accepting educational bubbles from one school to visit the zoo per day (this is being monitored and adjusted depending on government guidance).
  • Each group will be met at the top of the drive as they arrive and given a short welcome and briefing before their visit – this is delivered outdoors, allowing us to maintain social distancing.
  • Please make sure that your bubble undertakes social distancing of at least 2m from other guests.
  • We have implemented a one-way system, which will still allow you to see all our wonderful animals, whilst keeping everyone as safe as possible. Please try and follow this one-way system as closely as possible. At the beginning of your trip maps will be handed out to allow you to navigate your way.

 

At the moment we are unable to offer our outreach programme. However, we are still able to offer our award-winning education sessions in our fully ventilated, covid safe classroom. If you are wanting to explore more of the outdoors why not book a guided tour of the park or undertake your own self-guided tour with our education pack. If you don’t feel ready to come back on site yet we have other options available including: Virtual lessons, virtual tour/workshop or why not treat your class to a live Q&A with one of our experienced keepers.

Super transport savings for schools!

Thinking of booking a trip to Dartmoor Zoo but needing to keep travel costs down? Dartmoor Zoo have teamed up with Tamar Coaches to bring you an unbeatable transport deal. If your school is based in the Plymouth area, we can provide you with your own coach to and from Dartmoor Zoo for just £100.  This would include a 9.30 pick up time from the school and 1pm collection time from Dartmoor Zoo. Please do remember to be prompt when meeting the coach. Bookings for this offer are made directly to Tamar Coaches on 01752 294194.

Booking a Discovery and Learning visit to Dartmoor Zoo could not be easier! Here are your options:

The easiest way to book is to complete the booking form below and email it to education@dartmoorzoo.co.uk

Virtual School Trip Booking Form

Schools Booking Form

Schools Outreach Booking Form

Alternatively you can book by phone:

Call: 01752 837645

Open: Monday – Friday (9am – 5pm)

We ask kindly that you tell us of any changes in student and accompanying adult numbers either the day before or  on the day, otherwise the invoice will be issued with the original booking amount.

If you would like more information on the workshops that we offer, please see download our EYFS, primary, secondary or post-16 programs.

Risk Assessment Guidelines:

Responsibility for risk assessing a Dartmoor Zoo visit rests with the school/organisation. To assist with the planning of a risk assessment please find attached the following risk control measures that we take. These are for your guidance only and should not be used in place of your full risk assessment. Responsibility for risk assessing at Dartmoor Zoo remains with the school/organisation.

Risk Assessment Guidelines

COVID-19 Risk Assessment Guidelines

First Aid

Dartmoor Zoo always has qualified First Aiders on site and First Aid Kits are stationed around the zoo. Please call reception on 01752 837 645 or speak to any of our Discovery and Learning staff should you require First Aid assistance.

Terms and Conditions

Cancellations

  • If you wish to cancel a confirmed booking, please do so in writing 30 days prior to your booking date. Cancellations under 30 working days’ notice from the booking date will be charged at 50% of the original booking fee.

Amendments

  • In unforeseen circumstances, this fee can be waived if the same experience is rebooked for a later date.
  • On rare occasions unforeseen circumstances may necessitate postponement of your trip at short notice. In this event you will be contacted via email or phone as soon as possible. We recommend that you check your messages and emails regularly before your visit in case we have contacted you.