Help to support the charitable work of Dartmoor Zoological Society (registered charity number 1158422) by choosing to Gift Aid your admission.

If you are a UK tax payer, you and your family members can become Gift Aid visitors.

Our ticket price contains a small donation to the zoo and our conservation work. You can choose not to pay this small donation if you wish, but without it we cannot claim Gift Aid. With it, we can claim back the tax on your total payment from the Government, which works out at an extra 25p for every £1 you spend.
If you are not a UK taxpayer, we cannot claim Gift Aid, but you can still choose to include the donation in your ticket price.

For more information on how giftaid works click here.

We accept Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo. 

Concessions must show an appropriate form of ID at the entrance gate.

For students we accept an NUS card, ISIC card or UNiDAYS app with both your photograph and expiry date.

For those over 60, identification can include any form of official documentation which shows your date of birth, such as your driving licence or passport.

For disabled guests we accept any appropriate form of official identification of your disability, such as a Blue Badge, Disability living allowance letter or PIP award documentation.

Please contact us on 01752 837645 if you require further information.

Registered carers receive free entry, when accompanying the disabled person they care for.

You must show your identification at the gate, which can be a Carer ID Card issued by a Health Trust or a Carer Passport.

At Dartmoor Zoo, animal welfare is our top priority and it is for this reason that we do not allow dogs on site or to be left in cars in our car park.

Assistance Dogs 

To support the experience of guests with assistance dogs, there are a number of measures put in place at Dartmoor Zoo to ensure the health and welfare of our animals and the guest’s assistance dog.

Biosecurity

There is a potential risk of infectious diseases to our animals carried by assistance dogs, we therefore request:

• Assistance dogs must be enrolled on a standard canine vaccination program as advised by their vet and are up to date with all doses (this includes inoculations, flea and worm treatment/parasite treatment);
• Assistance dogs must not have shown any signs of disease including vomiting or diarrhoea in the last 24 hours.
• All faeces must be immediately cleaned up and disposed of appropriately.
• Assistance dogs are not be permitted to enter the walkthrough exhibit.
• Assistance dogs are not be permitted to have any contact with zoo animals directly or through fences or barriers.

Animal behaviour and welfare

There is the potential for dogs to cause stress or distress to zoo animals, or stress caused to the dog by being in the presence of zoo animals, we therefore request:

• All dogs must be well trained and kept under the close control of a responsible handler.
• Dogs are not permitted at zoo animal handling sessions, displays or other situations where the dog would be in close proximity to zoo animals which are outside of a secure enclosure where the presence of the dog may distress zoo animals or affect their behaviour.
• When booking an experience you must provide advance notice that an assistance dog will be attending. Some experiences are not able to accommodate an assistance dog.
• If your dog starts barking or growling you must move to an area where no zoo animals are present until the animal stops vocalising. The exception is for assistance dogs alerting their owners that they are about to collapse, in which case staff will provide assistance to the owner.
• If the dog is obviously causing distress to any zoo animals you must move from the area immediately. Dartmoor Zoo has the right to ask assistance dogs to leave if they are causing disruption or distress.
• If the dog has an identification jacket or harness they should wear it to allow staff and other guests to be aware of its assistance role.

If you would like more information or have any queries, contact our team on 01752 837645 or email us.

From your zoo admission you are also entitled to an exclusive offer with our partners at Drakes Den:

Get 25% off at Drakes Den using on-line code “DRAKEDZS”

All offers are subject to our partners’ discretion. Please contact them directly for further details. drakes-den.co.uk

Visitors to Drakes Den get 10% off general zoo admission to Dartmoor Zoo, with proof of purchase.

Use on-line code “DZSDEN10”, and bring your ticket and proof of purchase from Drakes Den when you visit.

Not valid for events or in conjunction with any other offer.

Normal admission to the zoo is free for all permanent residents of Sparkwell village. This does not include our special events. Please bring both proof of address and proof of identity. Accepted forms of proof of address are a bank statement, utility bill or council tax bill dated within the last 3 months. Accepted forms of proof of identity are your current driving licence, passport or forces ID card. 

We are proud to support members of the forces and the emergency services and offer a 20% discount on normal admission to the zoo. This does not include our special events. Please show your forces ID or Blue Light Service Card as proof of identification at the entrance gate.