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Responding to COVID-19 Update

Von der Decken’s Hornbill Welcomed to Dartmoor Zoo
March 2, 2020

Responding to COVID-19 Update

It is with a very heavy heart that we did not open Dartmoor Zoo this morning and we will be closed from today until further notice. At the moment this is the only available course of action to ensure the safety of visitors, members of staff and ultimately the animals, who are dependent on a functioning zoo surviving this period of uncertainty. The Trustees and Senior Management Team of the charity have tirelessly explored all the options currently available to us, and closing the gates to the public at the moment is the right course of action.

For now, we must emphasise that this is a temporary closure for public and staff safety, so that we can continue to provide a future for the animals here.

With the measures currently in place we are 100% confident that we will be able to re-open when circumstances allow, and we are actively exploring all the options in a rapidly changing situation. However, we are completely reliant on our ticket income  and as a result of the winter, our reserves are almost exhausted and we will soon run out of money. We hope to be in a position to borrow from the Government Scheme, however, this is unlikely to be enough and we need to ask you as our supporters to give as generously as you can in these difficult times so that we can keep Dartmoor Zoo functioning until things return to normal.

The entire world is stunned by this situation, but this country is pulling together and the authorities are supporting many businesses and charities, including this one, so that they can get through the coming weeks and start to return to normal as soon as possible. We are taking great comfort from this.

Dartmoor Zoo has always been a public resource, but one which is dependent on its public to support it.

Please do what you can to support us by buying memberships, using our online shop, making donations and even buying advanced tickets for when we re-open.

We are all devastated that we have to close, but with your understanding and support, we will be back as soon as we can.

6 Comments

  1. Melissa Dickerson says:

    Hi Guys,

    We are planning a visit tomorrow and wonder if the cafe is still open to get a hot drink, even if its takeaway and we are happy to use our own cups.

    Many thanks,

    Mel.

    • dartmoor zoo says:

      Hi. Yes our restaurant is still open, we have taken all precautions such as spacing seating areas per recommendations.

  2. Benji says:

    Are you opening Sunday Mother’s Day. My wife has brought tickets but the government has said not to go….I’m a little worried. I’m quite happy to move the dates if your closing

    • dartmoor zoo says:

      Good morning, yes we are still open on Mothers Day. Our scheduled talks are now virtual, you just need to scan a QR code at the enclosure and you will be able to watch the talk. Our restaurant is now takeaway only but still open.

  3. Jay says:

    Are u goin to be open on mothers day

    • dartmoor zoo says:

      Good morning, yes we are still open on Mothers Day. Our scheduled talks are now virtual, you just need to scan a QR code at the enclosure and you will be able to watch the talk. Our restaurant is now takeaway only but still open.

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